quality assured,
peace of mind guaranteed.
We believe that when you invest in premium shading, you shouldn't have to worry about what happens next. Our comprehensive warranties on all blinds and awnings mean we've always got you covered.
protecting your investment
We source only the finest fabrics and engineering mechanisms from trusted manufacturers in the UK and Germany. Our rigorous quality control process guarantees that every fold, slat, and awning arm is structurally perfect prior to fitting.
However, we understand that true peace of mind comes from knowing you are supported long after the installation day. Unlike large national retailers that rely on confusing third-party warranties and expensive call-out fees, our guarantees are straightforward, transparent, and handled by our own local team in Devon and Cornwall.
From standard interior roller blinds to premium Markilux pergolas, our tailored warranties reflect the high standards of our product range.
no hidden clauses
We pride ourselves on transparent warranty terms. If a product fails due to a manufacturing defect within the warranty period, we repair or replace it—no fuss.
our comprehensive cover
Detailed insight into how our guarantees work and what they cover.
5-Year Markilux Guarantee
As certified specialists, we provide an industry-leading 5-year manufacturer warranty on all Markilux exterior awnings, covering the frame, precision mechanics, and motor systems.
12-Month Interior Warranty
Every interior blind and shutter comes with a comprehensive 12-month guarantee from the date of fitting, ensuring premium functionality and aesthetic durability.
Lifetime Workmanship Promise
Because we never use subcontractors, we guarantee the physical installation of your product. If a bracket ever works loose through normal use, we’ll secure it free of charge.
Guaranteed Child Safety
Every product is strictly compliant with UK child safety legislation (EN 13120). We never compromise on safety, and neither should you.
Transparent Claims Process
If something goes wrong, you deal directly with us. No faceless call centers or outsourced repair networks—just local experts ready to help.
Secure Components
From heavy-duty aluminum cassettes to rust-resistant coastal brackets, our parts are engineered and guaranteed to withstand the tests of time and weather.
Exceptions & Wear Criteria
While our warranties cover virtually all manufacturing and operational defects, they naturally exclude damage caused by misuse, accidental damage, extreme weather (e.g., leaving a patio awning out safely during a violent storm without sensors), or standard general wear and tear over the years.
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